Menu Close

Benioff’s reported Slack statement muddles message about Salesforce’s view of WFH

CNBC reported on Friday that Marc Benioff sent a message on the company Slack channel that newer employees weren’t as productive. He questioned if this was due to working from home since COVID, and a lack of training and sharing of tribal knowledge that was previously part of the in-office culture.

Here’s partially what he said, according to the report: “New employees (hired during the pandemic in 2021 & 2022) are especially facing much lower productivity. Is this a reflection of our office policy? Are we not building tribal knowledge with new employees without an office culture?”

It’s a pretty odd position for a guy whose company spent $27 billion for Slack two years ago, precisely because it allows easy communication among employees regardless of where they are.

The company even has a name for it: Digital HQ. It means you can operate digitally, so location doesn’t matter. It’s a catch phrase they use almost as often as Customer 360, a term that every executive seems to be contractually obligated to use several times in every encounter with customers or the press.

When TechCrunch asked for clarification, Salesforce PR had this to say:

“We have a hybrid work environment that empowers leaders and teams to work together with purpose. They can decide when and where they come together to collaborate, innovate, and drive customer success.”

That seems at least partially to conflict with Benioff’s questions in Slack last week, and adds to the general turbulence we’ve been seeing from the company over the last several weeks. We’ve seen the company refuse to provide a forecast for next fiscal year, and several key executives leave including co-CEO Bret Taylor, amid reports of tension between him and Benioff.

Now we have the remaining CEO, and face of the company, suggesting that a model that is core to its business approach could be failing his own company. It’s a confusing message at best.

It’s worth noting that it has been a rough year for SaaS companies, and Salesforce is no exception, with its stock price down just under 50% for the year.

Benioff’s reported Slack statement muddles message about Salesforce’s view of WFH by Ron Miller originally published on TechCrunch

CNBC reported on Friday that Marc Benioff sent a message on the company Slack channel that newer employees weren’t as productive. He questioned if this was due to working from home since COVID, and a lack of training and sharing of tribal knowledge that was previously part of the in-office culture. Here’s partially what he
Benioff’s reported Slack statement muddles message about Salesforce’s view of WFH by Ron Miller originally published on TechCrunch   TechCrunch 

Generated by Feedzy

Disclaimer

Innov8 is owned and operated by Rolling Rock Ventures. The information on this website is for general information purposes only. Any information obtained from this website should be reviewed with appropriate parties if there is any concern about the details reported herein. Innov8 is not responsible for its contents, accuracies, and any inaccuracies. Nothing on this site should be construed as professional advice for any individual or situation. This website includes information and content from external sites that is attributed accordingly and is not the intellectual property of Innov8. All feeds ("RSS Feed") and/or their contents contain material which is derived in whole or in part from material supplied by third parties and is protected by national and international copyright and trademark laws. The Site processes all information automatically using automated software without any human intervention or screening. Therefore, the Site is not responsible for any (part) of this content. The copyright of the feeds', including pictures and graphics, and its content belongs to its author or publisher.  Views and statements expressed in the content do not necessarily reflect those of Innov8 or its staff. Care and due diligence has been taken to maintain the accuracy of the information provided on this website. However, neither Innov8 nor the owners, attorneys, management, editorial team or any writers or employees are responsible for its content, errors or any consequences arising from use of the information provided on this website. The Site may modify, suspend, or discontinue any aspect of the RSS Feed at any time, including, without limitation, the availability of any Site content.  The User agrees that all RSS Feeds and news articles are for personal use only and that the User may not resell, lease, license, assign, redistribute or otherwise transfer any portion of the RSS Feed without attribution to the Site and to its originating author. The Site does not represent or warrant that every action taken with regard to your account and related activities in connection with the RSS Feed, including, without limitation, the Site Content, will be lawful in any particular jurisdiction. It is incumbent upon the user to know the laws that pertain to you in your jurisdiction and act lawfully at all times when using the RSS Feed, including, without limitation, the Site Content.  

Close Bitnami banner
Bitnami